Get in Touch

We're here to help you
ship with confidence.

Priority support and guided onboarding are included with every plan. Whether you have a pre-sales question or need help getting your first project structured, we're invested in your success from day one.

Reach Out

A real response. From people who understand your problem.

Every VixenWorks customer gets direct access to our team. We don't route support requests through automated systems before you've spoken to a person. If you have a question, a use case you want to think through, or you need help getting a project moving, reach out directly.

If you're evaluating VixenWorks for your team, we're happy to walk through how the platform fits your specific workflow before you commit to anything.

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hello@vixenworks.com We typically respond within one business day
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Response time

We aim to respond to all inquiries within one business day. Priority support customers are moved to the front of the queue.

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What to include

A brief description of your team, your use case, and any specific questions you have will help us give you the most useful response.

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Technical support

For platform-specific issues, include your workspace name and a description of what you were doing when the problem occurred.

Quick Links

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Start building now Create your workspace and start your first project immediately. No setup fees.
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Pricing questions One plan at $147/month. See what's included and review the FAQ before reaching out.
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Platform features Explore the full feature set to understand what the execution pipeline delivers end to end.
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Your use case See how founders, consultants, and product teams use VixenWorks to ship with clarity.

Before You Reach Out

Answers to common questions.

These questions come up frequently. Check here first and you may find exactly what you need without waiting for a reply.

The best way is to start a project and see what the platform produces. VixenWorks is $147/month with no lock-in, so the risk of trying it is minimal. Alternatively, email us at hello@vixenworks.com with a description of your team and use case. We'll tell you honestly whether it's a good fit.
Yes. Email hello@vixenworks.com and mention you'd like a walkthrough. We'll arrange a session to walk through the platform against your specific use case so you can make a confident decision.
All customers receive guided onboarding support. Once you register, our team reaches out to help you structure your first project and make sure you're getting the most out of the platform from the start. You don't have to figure it out alone.
Email hello@vixenworks.com with your workspace name and a description of the issue, including what you were doing when it occurred. Platform issues are prioritised and we'll respond as quickly as possible.
The $147/month plan is for a team of up to 5 users and supports collaboration across your team. If you're looking to roll VixenWorks out across multiple departments or want to discuss volume arrangements, email us and we'll work through the specifics with you.
VixenWorks generates structured output designed to be immediately usable in any project management or development tool. Integration capabilities are actively being developed. Email us with your specific tool stack and we'll let you know the current state and what's on the roadmap.

Ready to stop planning and start building?

Start your first project today. Priority support and guided onboarding are included from day one, no extra cost.

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